Return & Refund Policy

Returns

Where the Buyer wishes to return an unwanted or incorrectly-ordered item, upon receipt of the goods ordered in a saleable condition, the Seller reserves the right to deduct a restocking charge of 15% of the original invoice value of the goods, together with the total carriage / shipping cost of the Goods, from any refund given.

If the Goods have been ordered over the telephone, the 2% Credit Card transaction charge incurred by the Buyer will also not be refunded.

All these costs will be exclusive of VAT.

No Goods will be accepted for such return after 30 days from the date of delivery.

All Goods returned must be in ‘as new’ condition in the manufacturer’s original packaging, unsoiled and undamaged.

No Goods will be accepted for a refund where the original packaging is not provided, or any shrink-wrap packaging or seals are broken.

Our Tip

To make the right choice when it comes to product specifications please do check the product description, wherever possible our editors will comment within the products description or additional information sections.

Please also have a careful look at the product options before purchase.

Exchange

We do not have an exchange service. You can of course return any product that you are not fully satisfied with.

As soon as your returned product reaches our warehouse and is inspected, your refund will be issued.
although we do not cover the cost of shipping, and the 15% restocking charge will apply

If you would like another product, please place a new order.